Responsible gaming
At Casino777, we want our players to have fun in a safe environment and within their own chosen boundaries. Gambling should always be fun. That's why we've created some useful tools to help you stay in control of your gambling. Adjust your account limits here, apply a self-exclusion and find out more about responsible gambling. Still have questions? Feel free to contact us 24/7.
Account Limit
During your account registration, you will be asked to set three account limits. These limits will help you control the
amount of money and time you spend on gambling. The limits can be adjusted at any time. A decrease in your limits will
take place immediately, while an increase will take effect after seven days. When you reach your limit, you will have to wait
until the day, week, or month has passed.
Time Limit
Per day, week or month.
The time limit allows you to set a limit for the amount of time you want to be online on our site. If you reach your limit before the end of the day, week or month, you will have to wait until that day, week or month is over. Click here to view your time limit. Deposit Limit Per day, week or month.
The deposit limit is the maximum amount you want to have and use in your account. If you reach your limit before the end of the day, week or month, you will have to wait until that day, week or month is over. Click here to view your deposit limit. Maximum Balance This is the maximum available balance in your account that you can use. The maximum balance consists of your deposits and any winnings. Any amount higher than your maximum balance will be transferred to your bank account. Click here to view your balance limit.
The time limit allows you to set a limit for the amount of time you want to be online on our site. If you reach your limit before the end of the day, week or month, you will have to wait until that day, week or month is over. Click here to view your time limit. Deposit Limit Per day, week or month.
The deposit limit is the maximum amount you want to have and use in your account. If you reach your limit before the end of the day, week or month, you will have to wait until that day, week or month is over. Click here to view your deposit limit. Maximum Balance This is the maximum available balance in your account that you can use. The maximum balance consists of your deposits and any winnings. Any amount higher than your maximum balance will be transferred to your bank account. Click here to view your balance limit.
Tools
In addition to the mandatory account limits, there are other useful tools to help you gamble responsibly.
If you are not sure what is most suitable for you, our customer service team are available 24/7 to assist you.
Account overview
Via the options Casino and History, you will find an overview of your transactions in the past three months.
Keep in mind that anything you deposit can be lost. We therefore recommend that you only deposit money that you
can afford to lose. Click here to view your transactions.
Time planner
This option allows you to be excluded from the website for certain blocks of time. You can log in but cannot play.
A time block can be a one-off or recurring. Click here to apply a time-planner.
Time-out
You can use this option if you want to take a break from gambling. This can be from one day to six months. Do you feel like you are losing control of your gambling? In that case, we recommend self-exclusion instead. A time-out is for breaks that are not related to possible gambling problems. Click
here here to apply a time-out.
Self-test
If you have any doubts about your gambling behaviour or are experiencing problems as a result, we recommend doing a self-test.
Various questionnaires are available for this purpose via a link to the Loket Kansspel website. These can help you understand your
gambling behaviour and the associated risks. Completing the test takes just a few minutes.
here to apply for a self-test.
Closing your Casino777 account
You can choose to close your account at any time. To do so, contact our customer service team. Our customer service team is available
24/7 via phone, chat and email. Click here for contact details.
Self-exclusion
If you feel that you might have a gambling problem or want to prevent a gambling addiction from developing, please consider self-exclusion.
Self-exclusion from our website can be for periods of 6 months, 1 year, 2 years and 5 years. During a self-exclusion period, you will not be
able to play or deposit. You can also permanently exclude your account. Click here to apply a self-exclusion.
CRUKS
You can also exclude yourself from all licensed online and land-based operators using the national self-exclusion register called CRUKS.
Visit: CRUKS website
Third parties, such as family, friends, employers or operators, can also make a request to register a player to CRUKS. Visit: Een ander inschrijven in CRUKS Gamban Gamban is a blocking software that helps to protect you by blocking access to gambling sites and apps worldwide. If you have chosen to take a break from gambling and want to avoid visiting any gambling websites, this software works as an extra layer of protection, and we encourage you to make use of it. It works on most operating systems such as Windows, MacOS, iOS & Android. Visit: Gamban
Third parties, such as family, friends, employers or operators, can also make a request to register a player to CRUKS. Visit: Een ander inschrijven in CRUKS Gamban Gamban is a blocking software that helps to protect you by blocking access to gambling sites and apps worldwide. If you have chosen to take a break from gambling and want to avoid visiting any gambling websites, this software works as an extra layer of protection, and we encourage you to make use of it. It works on most operating systems such as Windows, MacOS, iOS & Android. Visit: Gamban
Support organisations
If you are struggling with gambling problems, please know that professional help is available. Advice and an initial consultation are
free of charge in most cases. You can also get confidential advice. Take a look at the website of the organisations listed below.
Loket Kansspel
The Gambling Counter (“Loket Kansspel”) is an organisation set up by the government where you, friends or family can seek help 24 hours a day.
Visit: LoketKansspel for more information or to chat,
Call: +31 (0) 800 24 000 22 or Whatsapp: +31 (0)6 598 183 3.
Foundation AGOG
The foundation AGOG (Stichting AGOG) is a self-help organisation that organises anonymous self-help meetings throughout the country for people
who experience gambling problems. Visit: AGOG or Call: +31 (0) 800 2277722.
Gamblers Anonymous Netherlands
Gamblers Anonymous Netherlands (Gamblers Anonymous Nederland) is an organisation that offers self-help support groups for people who are looking for
support. Visit:Welcome - Gamblers Anonymous Nederland
or Email: [email protected].
Hervitas, specialists in gaming and gambling addiction
Hervitas is a gambling and gaming addiction institution. Visit:
Hervitas
Call: +31 (0) 30 210 2641, or Email: [email protected].
Centre for Responsible Gambling
Players and their next of kin can get free and anonymous advice and support from Centrum voor Verantwoord Spelen. Visit:
Centrum voor Verantwoord Spelen, call or WhatsApp: +31641622869 or
Email: [email protected].
Zorgkaart Nederland
ZorgkaartNederland provides independent choice information to help patients choose a healthcare provider that best suits their needs.
For the most suitable addiction care provider in your area, go to their website: ZorgkaartNederland
Suicide Prevention
113 Suicide Prevention Foundation is the national suicide prevention organisation.
To talk about suicidal thoughts (anonymously) or for more information, visit 113.nl, or chat to a professional by calling +31 (0)800 0113. Kansspelautoriteit If you would like to know more about gambling legislation in the Netherlands, please visit the website of the Kansspelautoriteit.
To talk about suicidal thoughts (anonymously) or for more information, visit 113.nl, or chat to a professional by calling +31 (0)800 0113. Kansspelautoriteit If you would like to know more about gambling legislation in the Netherlands, please visit the website of the Kansspelautoriteit.
What is Responsible gambling
It is important to know and be aware of the risks of gambling and how to gamble responsibly. Whilst gambling is intended to be a fun activity,
it is possible that you can lose control. It is very important that you are aware of your own behaviour when gambling so you can approach it
responsibly and take action when you no longer enjoy gambling.
Problem gambling starts when you lose control over the amount of money and time you spend gambling. This can be harmful to you, your family, your friends, and the community at large. Potential Signs of Problem Behaviour There are certain signs in your behaviour that may indicate that you are suffering from gambling problems, without it being a gambling addiction. Thinking about your gambling behaviour, would you answer Yes or No to the following questions:
Or contact our customer service team to look for a suitable solution together. Click here for the contact options.
Problem gambling starts when you lose control over the amount of money and time you spend gambling. This can be harmful to you, your family, your friends, and the community at large. Potential Signs of Problem Behaviour There are certain signs in your behaviour that may indicate that you are suffering from gambling problems, without it being a gambling addiction. Thinking about your gambling behaviour, would you answer Yes or No to the following questions:
- I have recently spent more money than I wanted to.
- I have been spending more time gambling than I would like to.
- I get more emotional while gambling (getting angry, irritated, frustrated, sad, depressed).
- I am gambling at different/unusual times, to my norm.
- I am chasing my losses.
- I am chasing winnings.
- I continue gambling until I run out of money.
- I am staking larger amounts to get the same level of excitement.
- I am lying to others about my gambling.
- I have lied to others about my gambling.
Or contact our customer service team to look for a suitable solution together. Click here for the contact options.
Safer gambling on our Platform
Protection of minors
The law prohibits minors (persons under the age of 18) from gambling in the Netherlands. We have taken all reasonable and necessary measures to
prevent minors from registering and playing on our website.
We encourage registered players to take additional measures to protect anyone under their care. Visit: Gratis (Gratis Software.nu • Download Software & Apps 2023) for a list of tools you can use.
Furthermore, we advise that you do not allow minors unsupervised access to your electronic device while logged in to your 777 account; for minors to partake in any (online) gambling related activities; and to inform those in your care on how to handle personal data and computers responsibly.
If you suspect or are made aware that a minor has access to a 777 account, please inform our customer service team. We do not allow players who are on the CRUKS register We honour the choice made by individuals who have taken the decision to take a break from gambling. Therefore, we do not allow individuals who have self-excluded or are on the CRUKS register to use our platform. We check this before accepting new players. Special measures to ensure the protection of young adults between 18 and 24 Due to the vulnerability of young adults to the risks of gambling, we have taken additional measures to protect them. Young adults can deposit a maximum of €500 per month and we do not send marketing communications to young adults. They will also not be eligible for bonuses and promotions. Behavioural indicators When you are actively playing on our platform, we monitor your account activity. This is to better understand how our players use the website and to identify where help and communication is needed to prevent gambling-related harm. We may contact you to discuss your account activity. We may also unilaterally decide to suspend your account for a definite or indefinite period where there is clear evidence of risky playing behaviour. Please inform us of anything that may affect your ability to gamble safely. If there are circumstances in your personal life that may affect your gambling, please let us know. Together, we can look for ways to minimise gambling related harm. These may include circumstances related to your health or well-being, financial situation, or other circumstances that may put you at greater risk of gambling-related harm. Your personal information is protected Information in relation to an account, its activity with us, or interactions around it, is confidential and safeguarded by Dutch data protection laws. We use the information to provide assistance and support to our customers, but it will never be shared with outside organisations or unauthorised individuals. For more information on how we handle your data, please see our Privacy Policy.
We encourage registered players to take additional measures to protect anyone under their care. Visit: Gratis (Gratis Software.nu • Download Software & Apps 2023) for a list of tools you can use.
Furthermore, we advise that you do not allow minors unsupervised access to your electronic device while logged in to your 777 account; for minors to partake in any (online) gambling related activities; and to inform those in your care on how to handle personal data and computers responsibly.
If you suspect or are made aware that a minor has access to a 777 account, please inform our customer service team. We do not allow players who are on the CRUKS register We honour the choice made by individuals who have taken the decision to take a break from gambling. Therefore, we do not allow individuals who have self-excluded or are on the CRUKS register to use our platform. We check this before accepting new players. Special measures to ensure the protection of young adults between 18 and 24 Due to the vulnerability of young adults to the risks of gambling, we have taken additional measures to protect them. Young adults can deposit a maximum of €500 per month and we do not send marketing communications to young adults. They will also not be eligible for bonuses and promotions. Behavioural indicators When you are actively playing on our platform, we monitor your account activity. This is to better understand how our players use the website and to identify where help and communication is needed to prevent gambling-related harm. We may contact you to discuss your account activity. We may also unilaterally decide to suspend your account for a definite or indefinite period where there is clear evidence of risky playing behaviour. Please inform us of anything that may affect your ability to gamble safely. If there are circumstances in your personal life that may affect your gambling, please let us know. Together, we can look for ways to minimise gambling related harm. These may include circumstances related to your health or well-being, financial situation, or other circumstances that may put you at greater risk of gambling-related harm. Your personal information is protected Information in relation to an account, its activity with us, or interactions around it, is confidential and safeguarded by Dutch data protection laws. We use the information to provide assistance and support to our customers, but it will never be shared with outside organisations or unauthorised individuals. For more information on how we handle your data, please see our Privacy Policy.
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